FAQ
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Please allow at least one week for delivery. Loved and Found boxes from our shop typically process within 1-3 business days and are shipped via UPS or USPS Priority Mail. If you need your order on or by a specific date please email us at hello@lovedandfoundbox.com and we will try our best to make it happen! Currently, we only ship within the United States.
All of our gifts are packaged in high quality paper or wood slide top boxes and are tied with ribbon and/or seasonal accents. Please refer to the specific listing for details on how the outside of your gift will be wrapped. If you have something else in mind, please add this comment at checkout. Note that we occasionally (beautifully) wrap glass and breakable items to protect them for transport.
You bet! Please write your personal note or sentiment at checkout. If you prefer to write your own message, please add a note to include a blank card with your gift.
For custom gifts and orders over 10 boxes, we ask that you contact us at hello@lovedandfoundbox.com for a custom shipping quote. We want to make sure your boxes arrive at your destination in the most efficient and cost effective way possible.
This is our specialty! Please visit our custom page for more info.
Absolutely! There are many options available to add branding to our pre-curated and custom boxes. Some of the services we offer are custom printed cards and hangtags and branded packaging such as engraved wood boxes and custom labeling. Please email us at hello@lovedandfoundbox.com to get started!
Let us know! We love discovering new brands and products. Send us a note at hello@lovedandfoundbox.com
We love collaborating with other creatives! Send us a note at hello@lovedandfoundbox.com
Want to swap out an item or create a memorable one-of-a-kind gift? Send us a note at hello@lovedandfoundbox.com to get started.
We are located in Addison, TX just north of central Dallas. We can provide hand delivery for large or fragile orders that are within the DFW area.
Due to the time and attention to detail we take in assembling your gift, all sales are final. We take great care in making sure your gifts get to you just as pretty as they left us. If there has been damage to your item(s) in transit, please notify us immediately at hello@lovedandfoundbox.com
Congrats! Yes we do. please visit our custom page for more info.
You bet! Looking for a box inspired by your events location or the theme or branding of your event? Email us at hello@lovedandfoundbox.com to get started!